服务  |  SERVICES

倾听客户的意见
让他们的受益最大化

对于任何分销商来说最重要的工作就是从正确的地方在正确的时间内获得正确的产品。我们在安普达零部件事业部中国的任务是为客户提供可扩展和可重复的解决方案,帮助他们降低成本,节省时间,提高生产效率和降低风险。

在过去,我们为客户提供的是单个零部件。今天,大多数的客户依靠我们为他们提供一系列的供应链服务以增加每一步的价值来帮助他们更具竞争力和盈利能力。

随着我们的客户增长和扩大,我们逐步地增长成为他们的唯一合作伙伴。通过利用我们在全球范围内的国际供应链和物流服务的影响力和经验,我们能够为客户提供支持,帮助他们迅速提高竞争力和在新市场和新的地区开拓业务。

在最近的调研中,95%的客户表示他们“非常满意”我们的服务质量,我们清晰的沟通内容,便捷的联系方式,高质量的产品和我们员工的技术/产品知识。放心,我们正在比以往任何时候都更努力工作来实现客户全面满意度。

LISTENING TO CUSTOMERS TO MAKE THEIR OPERATIONS MORE PROFITABLE

The most important job for any distributor is getting the right product where it needs to be, when it needs to be there. Our task at Optimas Components China is to offer customers scalable and repeatable solutions that help them minimise cost, save time, improve productivity and mitigate risk.

Historically, we have provided customers with products in the form of individual components. Today, most customers rely on us to provide them with a range of supply chain services that add value at every step to help make them more competitive and profitable.

As our customers grow and expand, we are increasingly becoming their single source partner. By leveraging our global presence and experience in international supply chain services and logistics, we are able to support our customers and help them quickly become competitive in and penetrate new markets and geographies.

In a recent study, 95% of our customers said they were 'very happy' with the quality of our services, our clarity of communications, our ease of contact, quality of products and the technical / product knowledge of our staff. Rest assured, we are working harder than ever to raise that to total customer satisfaction.